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DELIVERIES

Worldwide Shipping

Shipping to every glamourous location in the world since 1987.

Express Local Delivery

1-2 business days from dispatch in Sydney.

Delivery Method

If an item is in stock, we will endeavor to ship your order within 48hrs of payment* subject to immediate availability. During busy periods such as sales or new collection launches this may take longer due to the large amount of orders received. If an item is not available for immediate dispatch you will be notified by email & advised of the expected delay. We will notify you via email in the event that an item is sold out & your order is unable to be fulfilled, providing you with the option of back order, exchange or cancelation.

Please note that items are only shipped on weekdays, no items are sent out over weekends. Any orders received on Fridays, Saturdays and Sundays will be processed and dispatched out the following Monday.

This service requires a signature upon delivery, please ensure someone will be available to sign for your parcel, otherwise your parcel will be awaiting collection at your local post office. If you wish your order to be left at the address provided please add this to the comment section. In this case no responsibility will be taken for lost or stolen parcels.

Australian Orders

Orders can be expected to arrive in 1 - 3 business days from date of dispatch.

We ship with Startrack delivery service. This service requires a signature upon delivery, please ensure someone will be available to sign for your parcel as additional charges may be incurred. If you wish your order to be left at the address provided please add this to the comment section (this service is not possible for unit blocks or apartments). We will happily ship to your PO BOX, residential address or business address. No responsibility will be taken for lost or stolen orders without a proof of delivery. Delivery to most areas in Australia is within 1 - 3 working days, but during busy periods allow up to 5 working days. Delivery to some regional areas may also take longer than usual.

ALL ORDERS OVER $100.00AUD RECIEVE COMPLIMENTARY FREE SHIPPING. For a limited time only. Standard shipping $15.00AUD applies to Australian orders under $100.00AUD.

International Orders

Orders can be expected to arrive in 2 - 7 business days* subject to immediate availability.

We deliver to all countries. We ship with DHL as it is a fully traceable and reliable express courier service. This service requires a signature upon delivery, please ensure someone will be available to sign for your parcel. We will happily ship to your residential or business address, unfortunately we do not ship to PO Boxes. Delivery takes between 2 and 7 working days to arrive. Please note that once a parcel has been dispatched its delivery time is out of our control. Periodically your local customs office may hold deliveries for periods up to three weeks before the parcel is released for delivery to you. Unfortunately this is beyond our control.

WE ARE OFFERING COMPLIMENTARY SHIPPING ON ALL USA & UK ORDERS OVER $100.00 AUD. For a limited time only.

Orders over $350.00 to all other glamourous locations in the world receive complimentary shipping. Shipping costs for International orders below are charged at a flat rate of AUD $40.00AUD. This does not include additional import taxes and charges, which may apply to your country.

To take advantage of this offer please place an order ensuring the total purchase is over $350.00AUD. For all other International orders regular shipping rates will apply.

Please note that estimated delivery times are to be used as a guide only, commencing from the date of dispatch, please exclude weekends and holidays and are not guaranteed. Wheels & Dollbaby is not responsible for any delays caused by circumstances outside of our control. We will do our best to inform you of any unexpected delay.

International Duties & Taxes

Please be aware that your local customs office may apply additional charges (Import tax & duties) to your goods upon arrival into your country. These charges are the responsibility of the purchaser. These charges must be paid in full by the recipient before the parcel will be released. For further information on these charges you should contact your local customs department as charges vary from country to country.